1. Introduction

These Terms & Conditions ("Terms") govern your use of the website www.theugcplaybook.com and its products/services, including courses, digital downloads, and coaching programs. By accessing our site or purchasing any product, you agree to these Terms.

2. Eligibility

You must be at least 18 years old (or the age of majority in your region) to use our site or purchase products.

3. Intellectual Property

All content on this site—including videos, templates, downloads, designs, and branding—is the intellectual property of The UGC Playbook and may not be copied, distributed, or resold without written permission.

4. Payment & Refunds

• Prices are listed in GBP (£) unless stated otherwise.

• Payments are processed securely via Stripe or PayPal.

• All digital product sales are final. Due to the nature of downloadable content, no refunds will be issued once access is granted unless explicitly stated.

• Coaching packages and courses may have separate refund terms outlined on their sales pages.

5. Product Access

• Access to digital courses is granted for 12 months from the date of purchase (not lifetime).

• You are responsible for accessing and completing your program within that timeframe.

6. User Conduct

You agree not to:

• Share your login details with others.

• Resell or redistribute any products or content.

• Use the site for illegal or unauthorised purposes.

7. Limitation of Liability

We are not liable for:

• Any damages arising from the use or inability to use our website or services.

• Results not achieved from implementing our educational content.

8. Governing Law

These Terms are governed by UK law. However, we aim to comply with local consumer protection laws for users in the US, Canada, Australia, and other applicable regions.

9. Third-Party Links

We may provide links to external sites. We are not responsible for their content or privacy practices.

10. Updates to These Terms

We may update these Terms occasionally. Continued use of the site constitutes your acceptance of the updated terms.

11. Contact Us

For questions, contact: hello@theugcplaybook.com

Effective: 3/06/2025
www.theugcplaybook.com
The UGC Playbook